Delete your mello account

You can request deletion in the app or by email. You do not need to sign in to this website.

Request deletion by email

Email support@mellomeet.com with the subject “Account deletion request.” Send it from the email address associated with your mello account and include your username if you know it.

For your security, we may ask you to verify control of the account before deletion. Never send us your password, government ID, full payment-card number, or verification selfie by email.

What deletion covers

Once your request is verified and processed, we delete or de-identify account data that is no longer needed to provide mello. This generally includes your profile, profile photos, owned events, RSVPs, messages, and uploaded media.

We may retain limited records when reasonably necessary for security, fraud prevention, payment disputes, legal obligations, enforcement of our Terms, or protection of other members. Service providers may also retain limited records under their legal obligations and retention schedules. See our Privacy Policy for details.

Need help?

Contact support@mellomeet.com if you cannot access the app or have questions about a deletion request.